Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/70685
Título: | Towards an approach to assess Supply Chain Quality Management maturity |
Autor(es): | Fernandes, A. C. Oliveira, Rui Pedro Soares de Cubo, Catarina Sampaio, Paulo Carvalho, Maria Sameiro Afonso, Paulo Roque, J. Rebelo, M. Brandão, J. |
Palavras-chave: | Maturity model Supply Chain Quality Management Key performance indicators |
Data: | Jan-2017 |
Editora: | IEEE |
Revista: | IEEE International Conference on Industrial Engineering and Engineering Management |
Resumo(s): | Maturity models have been developed in order to help companies to improve organizational performance. Furthermore, due to the globalization and the growing competition, companies need to increase the competitiveness through operational efficiency, internally and in the entire supply chain.In this paper, an approach for the design and implementation of a Supply Chain Quality Management maturity model is presented.The concept of Supply Chain Quality Management has been developed in order to achieve a good integration between the two approaches: Quality Management and Supply Chain Management, and how such integration can help and support the companies to become more effective and efficient.The proposed approach to assess Supply Chain Quality Management maturity incorporates both quantitative and qualitative information to define several levels corresponding to different integration maturity levels. A case study in a world class company of the automotive industry is being used to validate the approach. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/70685 |
ISBN: | 978-1-5386-0949-1 |
DOI: | 10.1109/IEEM.2017.8290132 |
ISSN: | 2157-3611 |
Versão da editora: | https://ieeexplore.ieee.org/document/8290132 |
Arbitragem científica: | yes |
Acesso: | Acesso aberto |
Aparece nas coleções: |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
---|---|---|---|---|
Fernandes_etal.pdf | 227,57 kB | Adobe PDF | Ver/Abrir |