Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/52284
Título: | Supply chain quality management: A theoretical framework for integration measurement |
Autor(es): | MacHado, Marcio Cardoso Fernandes, Ana Cristina Sampaio, Paulo Carvalho, Maria Sameiro Nóvoa, Henriqueta Silva, Sónia Duarte |
Palavras-chave: | Quality Supply chain performance measurement theoretical framework Quality, performance measurement, theoretical framework |
Data: | 2016 |
Editora: | International Conference on Information Systems, Logistics and Supply Chain |
Resumo(s): | This paper aims to present a theoretical framework for performance measurement of supply chain quality management (SCQM). A review of the literature on supply chain quality management, supply chain and quality management was conducted to develop key performance measurements related to six areas of integration between quality management and supply chain management environment: leadership, continuous improvement and innovation, sustainability, stakeholder involvement and commitment, information, and management and strategic planning. The findings suggest that SCQM integration can be assessed by nine performance measurements. The study contributes to our understanding of quality management practices within a supply chain (SC) environment from an integrated perspective. It extends the concept of supply quality chain integration by focusing on key performance measurement that may help to improve the overall performance of the supply chain. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/52284 |
Arbitragem científica: | yes |
Acesso: | Acesso aberto |
Aparece nas coleções: |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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ILS2016_TE02_1.pdf | 760,53 kB | Adobe PDF | Ver/Abrir |