Implementation considerations for the applied business intelligence in healthcare

Abstract

Whereas it is argued that, implementation of Business Intelligence (BI) systems in healthcare is costly, complex, resource incentive and has been remained as a challenge to undertake [2]. It is important to take into account that implementation of such a system in a knowledge-driven and complex domain like healthcare, not only needs technology infrastructure but also, requires a strategic plan, decision flow, individual interaction, and knowledge management [5]. This study aims to identify and present the most critical factors that should be considered in the BI project management-implementation phase. Besides, theoretical foundations support the finding and discussion.