Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/70699
Título: | From another quality dimension |
Autor(es): | Sampaio, Paulo Saraiva, Pedro Cubo, Catarina Reis, Marco |
Data: | Dez-2018 |
Editora: | American Society for Quality (ASQ) |
Revista: | Quality Progress |
Resumo(s): | [Excerpt] In today’s globalized world, it’s becoming more and more important for businesses to compare their performance not only to other organizations, but among regions and countries. Increasingly, benchmarking and rankings are used to compare different activity sectors and countries, covering areas such as competitiveness, happiness, health, education and innovation. However, these comparisons rarely cover the quality field and its specificities.[...] |
Tipo: | Artigo |
URI: | https://hdl.handle.net/1822/70699 |
ISSN: | 0033-524X |
Arbitragem científica: | yes |
Acesso: | Acesso restrito autor |
Aparece nas coleções: | CAlg - Artigos em revistas internacionais / Papers in international journals |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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QP_2018_December.pdf Acesso restrito! | 1,33 MB | Adobe PDF | Ver/Abrir |