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https://hdl.handle.net/1822/69208
Título: | A short survey on chatbot technology: Failure in raising the state of the art |
Autor(es): | Marcondes, Francisco Supino Almeida, J. J. Novais, Paulo |
Palavras-chave: | Chatbot research Chatbot state of the art Fake-news |
Data: | 2020 |
Editora: | Springer |
Revista: | Advances in Intelligent Systems and Computing |
Citação: | Marcondes F.S., Almeida J.J., Novais P. (2020) A Short Survey on Chatbot Technology: Failure in Raising the State of the Art. In: Herrera F., Matsui K., Rodríguez-González S. (eds) Distributed Computing and Artificial Intelligence, 16th International Conference. DCAI 2019. Advances in Intelligent Systems and Computing, vol. 1003. Springer |
Resumo(s): | This short survey aimed initially to explore the existing state of the art for the application of chatbot on fighting (and not on spreading) of fake-news. It was then realized that there is not common to use chatbots with this “virtuous” purpose. Therefore, after two surveys and a meta-analysis, the topic had to be withdrawn since there were no survey results to discuss besides the absence of results. The survey result raised then a need to realize how chatbots are being currently used, designed and their primary sources. The result was once again confusing since, on the sample: (1) no significant concentration of usage could be found; (2) no widely adopted design strategies were identified, and (3) no significant crosscutting references to be considered as primary sources. Certainly, this can be due to a biased sample but may also be a symptom of a methodological issue on the chatbot researches. If the second possibility is proved to be right it means that chatbot research is still on a pre-paradigm stage according to Kuhn’s conception. For this paper, there were performed 4 surveys with a total sample of 50 papers mostly from the last 3Â years. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/69208 |
ISBN: | 978-3-030-23886-5 |
e-ISBN: | 978-3-030-23887-2 |
DOI: | 10.1007/978-3-030-23887-2_4 |
ISSN: | 2194-5357 |
Versão da editora: | https://link.springer.com/chapter/10.1007/978-3-030-23887-2_4 |
Arbitragem científica: | yes |
Acesso: | Acesso restrito UMinho |
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Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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DCAI19_paper_52(FSMarcondes)_CameraReady.pdf Acesso restrito! | 185,48 kB | Adobe PDF | Ver/Abrir |