Improving the use of the electronic health record using an online documentation manual and its acceptance through technology acceptance model

Abstract

To a human it's very complicated to access all the information correctly without a technology to help. The healthcare information systems (HIS) preserves all the information related to a patient and the hospital. In order to be able to share between different HIS, there must be a platform to integrate and share all the information. In Hospital Center of Porto (CHP), the platform used is the AIDA-PCE. This article proposes to make a prototype of an online documentation manual for the platform used and evaluate its acceptance, through a questionnaire with 28 questions. This acceptance was guided by the constructs of the technology acceptance model and the Delphi method. Through bench-marking was chosen the most appropriate tool for creating this manual. The purpose is to enumerate potential improvements to the platform, to reduce and optimize the time of its use and to increase the acceptance of this manual by the professionals.