The dyad partnership-credibility and the qualification of suppliers

Abstract

The need to improve relations between company and supplier suggests that the dyad partnership and credibility must be enhanced in order to maximize gains for both parties that would otherwise not take place. This study demonstrates that companies and suppliers feel the need to review the results achieved by both parties and to influence the way they treat their relationships in the supply of goods and services. This study highlights the need to explore two aspects: firstly, the focus of the importance of supplier partnership for improvement of the company and, secondly, the need to create links based in credibility for the improvement of relations between company and supplier, in order to establish a win-win process in their purchasing and supplying activities. This research applied a questionnaire to 154 elements of various industrial segments. The results confirm the widespread perception on the part of elements of the companies of the need for deepening the partnership between company and supplier, but it verified, however, less openness with regard to the sharing of knowledge, which can be an obstacle to the realization of this deepening. The analysis is done under the perspective of the qualification of suppliers.