Media sharing in situated displays : service design lessons from existing practices with paper leaflets

Abstract

Digital public displays have an enormous potential as a collaborative technology to socialize in public venues, especially when they are open to the participation of visitors. However, user-generated content is a form of control sharing that requires safeguards against the publication of content deemed inap-propriate. In this work, we study the perceptions of Café owners in regard to their acceptance of user-generated content displayed on their venue screens. Our goal is to inform the design of new media sharing services for public dis-plays by uncovering how existing practices with paper leaflets could be lever-aged as a conceptual framework for dealing with content appropriateness. Based on interviews with 10 café owners, we identify important insights into some of practices surrounding the distribution of paper leaflets and their impli-cations for the design of media sharing services for public displays.