Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/23855
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Campo DC | Valor | Idioma |
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dc.contributor.author | Carneiro, Davide Rua | - |
dc.contributor.author | Castillo, José Carlos | - |
dc.contributor.author | Novais, Paulo | - |
dc.contributor.author | Fernández-Caballero, Antonio | - |
dc.contributor.author | Neves, José | - |
dc.contributor.author | López, María T. | - |
dc.date.accessioned | 2013-04-29T14:47:27Z | - |
dc.date.available | 2013-04-29T14:47:27Z | - |
dc.date.issued | 2012 | - |
dc.date.submitted | 13-12-2012 12:32:18 | por |
dc.identifier.isbn | 9783642287824 | por |
dc.identifier.issn | 1860-0794 | - |
dc.identifier.issn | 1615-3871 | - |
dc.identifier.uri | https://hdl.handle.net/1822/23855 | - |
dc.description.abstract | Online Dispute Resolution is steadily growing to become the major alternative to litigation in court. In fact, given the characteristics of current disputes, technology-based conflict resolution may be a quite efficient approach. However, in this shift of paradigm, there are also threats that should be considered. Specifically, in this paper we deal with the problem of the lack of important context information when parties communicate in a virtual setting. In that sense, we propose the addition of a monitoring framework capable of measuring the level of stress of the parties in a non-invasive way. This information will be used by the platform and the mediator throughout the complete conflict resolution process to adapt strategies in real-time, resulting in a context-aware and more efficient approach. | por |
dc.description.sponsorship | The work described in this paper is included in TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal. The work of Davide Carneiro is supported by a doctoral grant by FCT (SFRH/BD/64890/2009). This work is also partially supported by the Spanish Ministerio de Ciencia e Innovacion under project TIN2010-20845-C03-01 and by the Spanish Junta de Comunidades de Castilla-La Mancha under projects PII2I09-0069-0994 and PEII09-0054-9581. | por |
dc.language.iso | eng | por |
dc.publisher | Springer | por |
dc.relation | info:eu-repo/grantAgreement/FCT/5876-PPCDTI/71354/PT | - |
dc.rights | openAccess | por |
dc.subject | Online dispute resolution | por |
dc.subject | Stress monitoring | por |
dc.subject | Monitoring framework | por |
dc.title | Stress monitoring in conflict resolution situations | por |
dc.type | conferencePaper | por |
dc.peerreviewed | yes | por |
sdum.publicationstatus | published | por |
oaire.citationStartPage | 137 | por |
oaire.citationEndPage | 144 | por |
oaire.citationTitle | Advances in Intelligent and Soft Computing | por |
oaire.citationVolume | 153 | por |
dc.publisher.uri | Springer Verlag | por |
dc.identifier.doi | 10.1007/978-3-642-28783-1_17 | por |
dc.subject.wos | Science & Technology | por |
sdum.journal | Advances in Intelligent and Soft Computing | por |
sdum.conferencePublication | AMBIENT INTELLIGENCE - SOFTWARE AND APPLICATIONS | por |
Aparece nas coleções: | CCTC - Artigos em revistas internacionais |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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ISAmI 2012 CCNCLN.pdf | 558,38 kB | Adobe PDF | Ver/Abrir |