Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/11369
Título: | Business intelligence supporting the teaching-learning process |
Autor(es): | Piedade, Maria Beatriz Santos, Maribel Yasmina |
Palavras-chave: | Business intelligence Data warehouse Data mining OLAP Student Relationship Management |
Data: | 2009 |
Editora: | World Scientific and Engineering Academy and Society (WSEAS) |
Revista: | Mathematics and Computers in Science and Engineering |
Citação: | RUDAS, Imre ; DEMIRALP, Metln ; MASBORAKIS, Nikos, eds. lit. – “Simulation, Modelling and Optimization : proceedings of the 9th WSEAS International Conference on Simulation, Modelling and Optimization (SMO’09), Budapest, Hungary, 2009.” Grecee : WSEAS, 2009. ISBN 978-960-474-113-7. p. 292 – 297. |
Resumo(s): | One of the activities usually pointed out as crucial to promote the students’ success is the closely monitoring of the students’ academic activities related with the teaching-learning process. Although important this activity does not take place in many higher education institutions. To support this complex process an adequate, conceptual and technological support is needed. In this sense, it is presented in this paper a Student Relationship Management (SRM) system. The SRM system supports the SRM concept and practice and is based in a Business Intelligence infrastructure. To demonstrate the SRM system relevance in the process of acquisition of knowledge about the students and theirs academic behaviour, in the support of the decision-making associated to the teaching-learning process and in the automatic interaction with the students, it is presented an application case, which was carried out in a real context. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/11369 |
ISBN: | 978-960-474-113-7 |
ISSN: | 1792-4308 |
Arbitragem científica: | yes |
Acesso: | Acesso restrito UMinho |
Aparece nas coleções: | DSI - Engenharia da Programação e dos Sistemas Informáticos |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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PiedadeSantos_BI_2009.pdf Acesso restrito! | Paper publicado nos proceedings | 521,08 kB | Adobe PDF | Ver/Abrir |